SHIPPING INFORMATION
Free Worldwide Shipping
We offer free worldwide shipping on all orders. No minimum purchase required. We believe that everyone should have access to experimental streetwear, regardless of where they are in the world.
Processing Time
All orders are processed within 1-2 business days. During peak seasons or promotional periods, processing may take up to 3 business days. You will receive a confirmation email with tracking information once your order ships.
Delivery Times
- United States: 5-10 business days
- Canada: 7-12 business days
- Europe: 7-14 business days
- Australia & New Zealand: 10-15 business days
- Asia: 10-20 business days
- Rest of World: 14-21 business days
Tracking Your Order
Once your order ships, you will receive an email with a tracking number. You can use this number to track your package on our website or the carrier's website. Please allow 24-48 hours for tracking information to update.
Customs & Duties
All international orders may be subject to customs duties and taxes upon arrival in the destination country. These charges are the responsibility of the customer and vary by country. We are not responsible for any customs fees or delays caused by customs processing.
Lost or Damaged Packages
If your package is lost or damaged during transit, please contact us at helpline@juliusyaleweb.com within 14 days of the expected delivery date. We will work with the carrier to resolve the issue and ensure you receive your order.